Privacy Policy – MYNERSE

Effective Date: 19-4-2026 12:46:32
Last Updated: 20-4-2026 20:04:46

1. Who We Are

MYNERSE provides online personal growth and lifestyle coaching services designed to support mental, emotional, and physical well-being worldwide.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK GDPR, MYNERSE acts as the Data Controller.

Contact Details:
MYNERSE
Baan 34E5
3011 CB, Rotterdam, Netherlands
Email: headoffice@mynerse.com
Phone: +31616971660
Chamber of Commerce: 42011313
VAT Number: NL005432553B43

2. Scope

This Privacy Policy applies to:

Our website
Online coaching platforms
Mobile communications
Email communication
Any related digital services worldwide

By using our services, you agree to the practices described in this Privacy Policy.

3. Personal Data We Collect

We collect personal data you provide directly, as well as certain technical data automatically.

3.1 Identification and Contact Data

Full name
Email address
Phone number
Address
Date of birth

3.2 Health and Lifestyle Data (Special Category Data under GDPR)

Because MYNERSE provides personalized personal growth and lifestyle coaching, we may process sensitive health-related data, including:

Height, weight, and body measurements
Fitness history and activity levels
Nutritional information
Health conditions or injuries
Mental and emotional well-being information
Progress photos (if voluntarily submitted)

Where required by law (including GDPR and UK GDPR), we process this data only with your explicit consent.

3.3 Financial Information

Payment details are processed securely via third-party payment providers. MYNERSE does not store full payment information.

3.4 Technical Data

IP address
Device type
Browser type
Cookies and usage data
Analytics data

4. Legal Bases for Processing (GDPR & UK GDPR)

We process personal data under the following lawful bases:

Performance of a contract – to deliver coaching services
Explicit consent – for processing health data and marketing
Legal obligations – tax and accounting compliance
Legitimate interests – improving services and platform security

You may withdraw consent at any time.

5. How We Use Your Data

We use personal data to:

Provide personalized coaching programs
Monitor and evaluate progress
Communicate with clients
Process payments
Improve services and user experience
Comply with legal obligations

We do not sell personal data.

6. International Data Transfers

As we operate internationally, your data may be processed in countries outside your country of residence.

When transferring personal data outside:

The European Economic Area (EEA)
The United Kingdom

We implement appropriate safeguards, such as:

Standard Contractual Clauses (SCCs)
UK International Data Transfer Agreements (IDTAs)
Transfers to countries with adequacy decisions

7. Data Retention

We retain personal data only as long as necessary:

Client files: up to 7 years where required for tax/legal purposes
Health-related data: during the coaching relationship and up to 2 years thereafter
Marketing data: until consent is withdrawn

After retention periods, data is securely deleted or anonymized.

8. Your Rights (International Overview)

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent

EU/EEA Residents

You may lodge a complaint with your national data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

UK Residents

You may contact the Information Commissioner’s Office (ICO).

California Residents (CCPA/CPRA)

California residents may request:

Disclosure of collected data categories
Deletion of personal information
Correction of inaccurate information

MYNERSE does not sell or share personal information for cross-context behavioral advertising.

9. Data Security

We implement appropriate technical and organizational safeguards, including:

SSL encryption
Secure cloud storage
Access controls
Confidentiality agreements

However, no online transmission is completely secure.

10. Cookies

We use cookies and analytics tools to:

Ensure website functionality
Analyze traffic
Improve user experience

Where legally required, we obtain consent before placing non-essential cookies.

11. Automated Decision-Making

MYNERSE does not engage in automated decision-making or profiling that produces legal or similarly significant effects.

12. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date.

14. Contact

If you have any privacy-related questions or requests, please contact:

MYNERSE
Email: Info@mynerse.com

Chamber of Commerce number (KVK): 42011313

MYNERSE- Become who you’re meant to be!